We suggest that you shampoo your extensions every two weeks using a mild shampoo. In between those two weeks, you should only condition your hair. Conditioning your extensions will ensure that your hair stays luscious and beautiful. Following these simple steps, can result in your extensions lasting up to a full year or more.

All of our extensions vary between natural black and natural brown. There is no custom coloring. We ask that you seek a professional.

Yes, we will assist you to install the template if needed

No. Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on any Lux'd Tresses wigs/ hair. Please be sure to choose the correct lengths and textures before checking out with your order.

Once your order is placed and confirmed, you will receive a confirmation email. All orders take 3 days to process BEFORE it is shipped out. Standard shipping can take 3-5 business days, depending on where you are located. Please note that ALL WIG UNITS take 10 business days to ship.

All of our bundles are 4 ounces. We recommend at least 3 bundles to achieve a full and chic look.